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Customer service Return form
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Return form

1. We can only accept unused, undamaged and well-packaged books returned within 14 days after the order date. Please include a photo if you would like to return a damaged product.
2. Completely fill in the online return form.
3. Your return request will be assessed by us, after which you will receive an explanation via e-mail about the next steps.

Family name *
Name *
Invoice number/Order number *
E-mail address *
Phone number *
Nationality *
Date of purchase *
Postal code *
Bank account number *
BIC-code *
What product would you like to return (ISBN/title)? *
Quantity *
Reason for return *



Comment
Photo of the product
 

Digital products and Print-on-demand (POD) titles cannot be cancelled or returned. For more information, please refer to our terms & conditions.